Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): such as your name, email address, phone number, billing and shipping address.
- Payment Information: credit/debit card details or other payment data processed securely through third-party payment processors.
- Booking Details: information about the travel experiences you purchase or inquire about.
- Usage Data: IP address, browser type, access time, pages viewed, and referring URLs.
- Cookies and Tracking Technologies: to enhance user experience and website performance.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage travel product bookings.
- Process payments and issue confirmations.
- Communicate with you regarding your bookings or inquiries.
- Improve our website, services, and user experience.
- Prevent fraud and maintain security.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: such as payment processors and IT service providers who assist in operating our business.
- Local Tour Operators or Hosts: to fulfill your bookings.
- Legal Authorities: when required by law or to protect our legal rights.
4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction, deletion, or restriction of your data.
- Withdraw consent where applicable.
- Object to certain data uses.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at: support@journeypick.com
6. Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
7. International Transfers
Your data may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws, but we ensure adequate safeguards are in place.
8. Children's Privacy
journeyPick is not intended for children under the age of 13 (or applicable age of consent). We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the platform signifies your acceptance of these changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: